DMS Protocols Adapted for TA Centers – Dispute Resolution: State Complaint
NCSI has created TA Center Adapted Protocols for Part B and Part C for Mediation
The protocols are developed and organized in the following way—
Question: Overarching area and question related to themonitoringcomponent.
General Information: A listing of statements about what the State would need to effectively answer the question.
Possible Follow-up Questions: Questions designed to more closely examine areas addressed by theGeneral Information.The questions included within this section are examples of what may be asked; OSEP may ask additional questions that are not listed to ensure understanding.
Areas (or issues) for Follow-up: Issues which could:
result in findings of noncompliance if verified, or areas of concern that may not rise tothe level of a finding of noncompliance butrequire follow-up;
lead to a finding of noncompliance if the State does not have a process or procedure to meet the Basic Requirement; or
be areas that suggest the need for technical assistance or further discussion.
Additional protocol topics available include:
Data and SPP APR
Dispute Resolution – Due Process
Dispute Resolution – State Complaint
Sustaining Compliance and Improvement